Privacy Policy

Drip Perk Inc. is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, please contact us at hello@dripperk.co.uk.

We may collect and process the following information:

• Account information — name, email address, phone number, password and profile photo when you sign up.
• Transaction information — details of orders and rewards you redeem at participating coffee shops through the Service, including time, location and amount.
• Payment information — handled by our PCI-DSS compliant payment providers; we do not store your full card details on our servers.
• Location data — approximate or precise location (with your permission) to show nearby coffee shops and perks.
• Device & usage data — IP address, device type, operating system, app version, log data and analytics events.
• Communications — messages you send to our support team and your marketing preferences.

We use your personal information to:

• Create and manage your Drip Perk account.
• Process orders, redeem perks and provide customer support.
• Show you participating coffee shops, offers and personalised recommendations.
• Improve the Service, develop new features and carry out analytics.
• Send you service messages and, where you have opted in, marketing communications about Drip Perk and partner coffee shops.
• Detect and prevent fraud, abuse and breaches of our terms.
• Comply with legal and regulatory obligations.

Under the UK GDPR we rely on the following legal bases: performance of a contract (to provide the Service you have signed up for), legitimate interests (to operate, secure and improve the Service), consent (for marketing and optional tracking) and legal obligation (where we are required to process data by law).

We may share your personal information with:

• Participating coffee shops — limited information required to fulfil orders and rewards (such as your name and the perk redeemed).
• Service providers — hosting, analytics, payment processing, customer support and communications partners who act on our instructions.
• Professional advisers — lawyers, auditors and insurers where necessary.
• Authorities — where required by law, regulation or legal process.
• Successors — in connection with a merger, acquisition or sale of assets.

We do not sell your personal information to third parties.

Some of our service providers are located outside the UK and EEA. Where we transfer your data internationally we use appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions.

We retain your personal information for as long as your account is active and for a reasonable period afterwards to comply with our legal obligations, resolve disputes and enforce our agreements. You can ask us to delete your account at any time.

You have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data in certain circumstances.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent for marketing at any time.

To exercise any of these rights, email us at hello@dripperk.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses cookies and similar technologies to remember your preferences, measure performance and improve the Service. You can manage your cookie preferences through your browser settings. For more information see our Cookies notice.

We use appropriate technical and organisational measures to protect your personal information, including encryption in transit, access controls and regular security reviews. No online service can be 100% secure, so please also keep your account credentials safe.

The Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this policy from time to time. When we make material changes we will notify you via the app or by email. The "last updated" date at the top of this page shows when the policy was last revised.

Questions, comments or requests regarding this privacy policy are welcome and should be addressed to hello@dripperk.co.uk.